Cookie Policy

Last updated: 18 August 2026

In accordance with Article 22.2 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), with Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) and with Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, ACERTARE provides users with the following information about the cookies used on its websites.

1. What are cookies and what do we use them for?

Cookies are small files downloaded to your device (computer, mobile phone or other device with online access) when you visit a website, in order to store information relating to your browsing. Cookies can serve many different purposes: recognising you as a user, obtaining information about your browsing habits, or personalising how content is displayed.

Alongside cookies, this policy covers other equivalent tracking technologies — tracking pixels, web beacons, local storage, session storage and device fingerprinting — that may store or access information on your device.

Installing cookies on your device requires your prior consent, with the exception of technical cookies, which are exempt from that requirement because they are necessary for the Website to function and be navigated correctly. For more information on how they work, we recommend visiting allaboutcookies.org or youronlinechoices.eu.

2. What types of cookies exist?

2.1. By who manages the domain they are sent from

• First-party cookies: sent to your device from the domain of the website you are visiting, from which the requested service is provided.
• Third-party cookies: sent to your device from a different domain, managed by another collaborating entity.

2.2. By purpose

• Technical or necessary cookies: enable basic functions such as navigation, consent management and form security. The Website cannot work properly without them. No consent required.
• Personalisation or preference cookies: remember information that changes how the site looks or behaves, such as your preferred language or your region.
• Analytics or measurement cookies: give us statistical information about how you use the site — which pages you visit, or whether you had technical problems — so we can improve its design and navigation.
• Behavioural advertising cookies: track your activity in order to build a profile and show advertising matched to your interests, on or off our Website.

2.3. By duration

• Session cookies: collect and store data only while you are accessing the Website; they are deleted when you close your browser.
• Persistent cookies: data remains stored on your device for a period defined by the cookie owner, ranging from a few minutes to several years.

3. Cookies we currently use

Our Website does not install analytics or advertising cookies before you give your consent. On your first visit you will see a configuration panel from which you can accept, reject or customise the use of cookies by category.

3.1. Technical and preference cookies (no consent required)

3.2. Third-party services activated only with your consent

Depending on the campaigns and measurement we have running at any given time, we may use the following services. None of them loads unless you authorise it in the cookie configuration panel:

The names and durations of third-party cookies are determined by each provider and may change. You can see the up-to-date detail, as at the exact moment of your visit, in the Website’s cookie configuration panel.

4. How to give, refuse or withdraw your consent

You can give or refuse your consent to the cookies described through the Cookie Settings panel, available when you first access the Website and at any time from the link provided for that purpose. From that panel you can accept or reject each category separately and change your mind whenever you like.

Once you have consented to third-party cookies, if you later wish to delete them you can do so using your browser’s tools or through the system offered by the cookie owner.

You can also block, disable or delete cookies at any time by changing your browser settings. Please note that disabling technical cookies may prevent the Website from working correctly.

Below are links to information on managing cookies in the most common browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5. International data transfers

Data collected through our first-party cookies is processed within the European Economic Area or in countries offering an adequate level of protection.

Some of the third-party services described in section 3.2 belong to companies established in the United States and may involve an international data transfer. These transfers rely on the Standard Contractual Clauses approved by the European Commission or on the provider’s certification under the EU–US Data Privacy Framework, as applicable. Remember that these services are activated only if you give your consent.

6. Cookies and artificial intelligence

Our TARI assistant may use local storage in your browser to maintain the thread of your conversation during your visit. This information is technical and necessary for the assistant to work. The processing of conversation content is described in section 7 of our Privacy Policy.

7. More information about data protection

We recommend consulting our Privacy Policy for more information about the personal data processing we carry out and about how to exercise your rights. The identifying details of the Website owner appear in the Legal Notice.

8. Changes to this Cookie Policy

We may update the Cookie Policy of our Website, for example if we add new services or if the applicable legislation changes. We therefore recommend reviewing this policy periodically so that you stay properly informed about how we use cookies. Where changes are substantial, we will ask for your consent again.